Terms & conditions

30% Deposit to confirm booking start date.
Balance upon completion.
V.A.T at 20%
Additional cost to be arranged as soon as possible.
Payment will be taken after completion of works.
Replacement boards or flooring will be as close a match as possible but cannot guarantee an exact match.
Joist & or structural works are not included in quote.
We use Expanding neoprene strip to fill gaps up to 7mm, if resin or wood slips are required we must be notified prior to start date.
No guarantee can be made as to cracking of sawdust filling.
We cannot repair any gap filling done after 1 month of the completion date.
We do not accept any responsibility for scuffing or minor damage to skirting’s or beading as this is unavoidable, and we are not responsible for repainting.
Furniture must be removed by customer prior to works start date, unless furniture remove cost is in the written quote price.
Additional works agreed onsite with workers will constitute an agreement to added costs on the quote.
Shading sun-bleached areas or pre painted areas may affect the final finish.
Areas to be sanded must be clear of obstructions, wires or cables, or we will go around them as job agreement.
We apply 3 coats of varnish(1 primer and 2 top coats), and drying time is 2-4 hrs for gentle walking, or 18-24 hrs before replacing heavy furniture & we recommend felt pads for 1 week. Full cure time approximately 72hrs.
Staining of floors can vary dependant on shade, density & wood type, we will endeavour to do sample areas but accept no responsibility for shade differences after colour is agreed.
Our machines are fully maintained, and are between 90-98% dust free, though problems may occur.
We will supply dust sheets where required.
We endeavour to protect property in the working areas, though the customer is responsible for personal items.
The client should notify us of areas where wiring or piping may be an issue. Any damage must be reported to us directly on completion.
The onus is on the client to ensure works are satisfactory on final day of works.